Job: IT Network Support (Part Time)

Jobing Description

Description:
- IT Network Support (Part Time) (0006Y)

Job Description

IT Network Support (Part Time)-0006Y

Description

IT Network Support

About the role:

Your overall responsibility is to manage the network, servers and workstations and to provide end-user support and training in all software applications. Reporting to the IT manager the successful applicant will be a proven self-starter able to work independently with minimal supervision, research solutions and respond quickly to requests using a corporate ticketing system or telephone support.

Responsibilities:

* Support a growing IT infrastructure of 50+ PC's, laptops and mobile devices

* Install, upgrade, troubleshoot and maintain Windows and Mac workstations

* Maintain both physical and Hyper-V virtual servers

* Perform tasks including monitoring, storage and backup, server performance tuning and upgrades

* Provide desktop/telephone support, software training and troubleshooting to end users locally and at remote sites

* Support overall functions and responsibilities of the IT infrastructure and team

* Maintain accurate inventory of all hardware, peripheral devices, software and licenses

* Identify and recommend system improvements, upgrades and replacements to keep all servers and workstations operating at peak efficiency

* Minimize downtime and remove or recycle old hardware, parts and peripherals

* Configure and maintain Blackberries and other mobile devices

Qualifications

Requirements:

* Bachelor/college degree in a field related to computer hardware, software, or information systems

* A+ Certification, MCITP, MCSE or equivalent certifications an asset

* Proven Microsoft Windows & Microsoft Office & Mac OS expertise is must

* 2-5 years of experience working in a technical support/system admin role

* Strong verbal and written communications skills

* Experience working in a Microsoft based environment including some of the following: Windows 7, Windows XP, Windows Server 2003 & 2008, Active Directory, SQL Server, BackupExec, Symantec Endpoint Protection

* Exact MAX MRP System, Microsoft Dynamics FRX, JD Edwards & Crystal Reports experience an asset

* SolidWorks EPDM, Sharepoint, Credit Card Processing Systems or Microsoft Dynamics CRM experience an asset

Job
IT

Primary Location
USA-Massachusetts-Newton

Organization
Microfluidics

Schedule
Part-time

Job Posting

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