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Steward Health Care System, LLC

Job: Practice Administrator

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Locations

Exact address not specified - showing center of zip.

Posted: 03/18/2012

Job Type: Healthcare - Admin/Office/Records/Finance Healthcare - ALL CATEGORIES

Jobing Description

Practice Administrator
Category: Management/ Professional
Facility: Steward Medical Group - Brockton
Brockton
Department: Administration
Schedule: Full-time
Shift: Day shift
Job Details: Minimum of 5 years experience is required.

System Overview:

Steward Health Care, headquartered in Boston, is a community-based accountable care organization and community hospital network with more than 13,000 employees serving more than one million patients annually in 85 communities.

Job Summary:

This position reports to the Director of Physician Practice Management in our Brockton Market. The individual will also work closely with the Steward Medical Group administrators, Chairmen, division chiefs, physicians and Steward Medical Group administrative staff in the delivery of customer focused high quality patient care. Works in close concert with the Director of Physician Practice Management to introduce and monitor productivity standards to evaluate practice efficiency. Ensures an efficient revenue cycle process, which maximizes reimbursement and minimizes denials. Support staff including office managers, nursing staff, medical assistants and secretaries report to this position either directly or through a supervisor. This position will also interact with external vendors and consultants.

Responsibility and Essential Functions:

* Directs the activities of all assigned Steward Medical Group department and office locations.
* Monitors their progress against mutually agreed on goals and objectives.
* Directs the activities of the office and practice managers. Monitors their progress against mutually agreed on goals and objectives.
* Establishes budgeted staffing levels for each assigned Steward Medical Group department and office location.
* Works in close concert with the Recruiter to recruit, select and hire support staff.
* Works with Director and Human Resources regarding the completion and delivery of annual performance reviews and the resolution of employee relations issues and performance improvement training.
* Develops the annual capital and operating budgets and reviews monthly financial activity and reporting. Reviews financial statements with senior leadership and with physicians.
* Works closely with the physician in budget planning and fiscal review.
* Interacts with the Steward Medical Group finance department on all relevant financial issues. Coordinates all operating capital expenditures, site renovations, medical equipment and computers.
* Ensures that support staff is fully trained.
* Works closely with Steward Medical Group
* Patient Financial Services to ensure maximization of physician reimbursement in conjunction with third-party compliance requirements.
* Assists in the development of business plans for new sites or practices.
* Oversees the implementation of new sites including staff recruitment, equipment/supply purchasing, build-out/relocation management and the development of operating procedures.
* Contracts with ancillary services for office site usage.
* Coordinates necessary coverage arrangements for both primary and specialty care services.
* Works closely with the Director of Physician Practice Management, Steward Medical Group physicians and the Steward Medical Group Public Affairs and Planning departments to effectively market and develop Steward Medical Group.
* Works with the Steward Medical Group IS and Patient Financial Services to develop and improve the flow of patient account information via automation of manual activities and electronic interfacing.
* Oversees necessary training needs of assigned Steward Medical Group employees.
* Oversees the onboarding of new physician and midlevel recruits
* Generates productivity and quality reports for physicians
* Shall be accountable for maintaining the confidentiality and security of all Steward Medical Group and client-related and patient-related data and information.
* Shall be accountable for abiding by all relevant policies and procedures.
* In addition, he/she will perform other related duties as required.

Minimum qualifications, experience, education and skills:

* BS in Management, Healthcare or Administration required. MBA Strongly Preferred, equivalent physician management experience will be considered.
* Excellent interpersonal, oral, written and management skills required.
* Five to seven years of healthcare management experience, preferably in a large group practice, private practice experience desirable.
* Extensive knowledge of private physicians? office operations, budgeting and financial reporting, medical billing operations and systems required.
* Management and supervisor skills required.
* Ability to manage the financial and operations aspects of multiple specialty or primary care sites.
* Experience with Athena, eCW, and Meditech systems preferred.
* Training in the course of Quality Improvement, Performance Improvement and other educational programs preferred.
* Capacity to analyze, thinks creatively, weigh alternatives, and act decisively.
* Ability to manage conflict successfully and to resolution.
* Ability to manage and direct the overall operations of private physician offices and clinics within Steward Medical Group.
* Excellent computer skills including familiarity with Microsoft Word, Outlook , and Microsoft Excel

Steward Medical Group is an equal opportunity employer

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