Job: Service Tech III

Jobing Description

We are looking for a Service Tech III for Royal Crest Estates-Marlboro in Marlborough, MA.

Who is Aimco?
Apartment Investment and Management Company (Aimco) is a real estate investment trust (REIT) that engages in the acquisition, ownership, management, and redevelopment of apartment properties. The company rents and leases its apartment units to a diverse base of residents. It also provides management services to third-party owners. As of June 30, 2011, Aimco owned or managed a real estate portfolio of 607 apartment properties containing approximately 105,000 apartment units located in 38 states, the District of Columbia, and Puerto Rico. As a REIT, the company would not be subject to federal income tax, if it distributes at least 90% of its taxable income to its shareholders. Aimco was founded in 1975 and is headquartered in Denver, Colorado.

At Aimco, being a Service Technician is a combination of hands-on maintenance and customer service. While you enjoy the hands-on work of replacing dishwashers or repairing damaged carpets, it s your customer service skills that set your performance apart. Your maintenance, construction or general labor background gives you the skills to handle any maintenance task, while your customer service skills ensure Aimco residents are satisfied and that their homes are in working order.

In this general labor maintenance role, you bring not only your customer service skills, but an attention to detail and the ability to recognize problems before they happen. As a Service Technician, you understand that it is a resident s home. Not only do you fix the problem, you pride yourself on your interaction with the resident, taking the time to understand and listen to their concerns.

Responsibilities

One minute it could be a hot water heater that needs replacing, the next a carpet or a project in the community center, but being a maintenance technician at Aimco has you moving from one task to another, juggling and adapting to the situation to find a solution that works. You enjoy the variety of tasks and the interaction with the residents and fellow team members.

As an Aimco maintenance technician, you are responsible for the appearance and working order of the complex including structures, facilities & systems in individual apartments, exterior and common areas. As an experienced professional you will:

Work directly with residents and team members to diagnose, assess & repair issues including electrical, plumbing, a/c, heating, HVAC, appliances, water irrigation, tile, carpet, walls and flooring

Read and interpret technical drawings and diagrams

Maintain service records

Follow up on unresolved customer service issues to ensure resolution

Prioritize and manage your daily workload to ensure successful completion

Maintain your knowledge of policies and procedures and their proper application including efficiency, service and quality targets

Requirements

Technical experience in construction, electrical, HVAC and mechanical plumbing systems and their maintenance and repair, you have a proven ability to deliver great customer service. While you know your way around hand tools and power tools, you have demonstrated experience including:

HVAC certification or universal certification preferred

Ability to move heavy equipment and machinery

Experience in maintenance, construction, mechanical, HVAC, electrical, plumbing

Proven knowledge and application of codes, laws and regulations

Experience operating computer systems to maintain and track service tickets, inventory and maintenance records

Willingness to work on call (rotating pager) and non-traditional hours including nights, weekends and holidays

Benefits

Aimco offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

Consumer discounts including Aimco apartment discounts and other vendors

Employee stock purchase plans

Opportunities for professional development and career growth

Opportunities for recognition and personal development

When you join Aimco, you receive a winning total compensation formula. (Some benefits may not apply to team members who are subject to collective bargaining or who are part time)

Join us and come home to your career at Aimco Apply Now!