Boston Marriott Newton
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at Boston Marriott Newton
The Van Driver greets, assists with luggage, transports guests and runs hotel errands in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. In some circumstances, the Van Driver may also be assigned bellperson duties or other responsibilities. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
The Van Driver is responsible for driving guests between and hotel and the local area. Obey all traffic rules and speed limits for safe, accident-free trips. Open and close vehicle doors for guests. Assist guests with storing and retrieving their luggage from vehicle. Run hotel errands as instructed by management. Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas and obtain oil changes. Complete vehicle and mileage reports. Assist bell staff and/or doorperson as needed. Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to transportation management. Consistent professional and positive attitude and actions when communicating with guests and associates. Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
Knowledge of hotel and the city. Ability to understand and obey all traffic rules, speed limits and federal, state and local driving regulations. Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate motor vehicles, a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills.
Education and at least 1 year related experience. A valid driver’s license and proven ability to safely drive. Familiarity with hospitality industry practices preferred.