Johnson Controls.

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Renewal Champion – Contract Administrator

at Johnson Controls.

Posted: 11/17/2017
Job Status: Contract/Temporary
Job Reference #: WD30040668319

Job Description

What you will do

  • Manage monthly service contract renewal list in Sales Force
  • Execute contract renewal Customer Service Verification calls
  • Upload leads in Sales Force
  • Create new Contract Renewal Proposals, as necessary
  • Customer Master Maintenance – identify changes needed and enter into Casewise system
  • Preventative Maintenance Agreement maintenance – identify needed changes and submit to Central Contract Administration via PMA modification process
  • Initiate contract termination requests uncovered during renewal process
  • Retrieve copies of active contracts for customers and sales groups
  • Forward service agreements for DOA when needed
  • Input/Correct estimated hours to complete service inspections during the service contract renewal process



Who we're looking for
  • Associate's Degree, Certification or proven equivalent professional administrative experience preferred.
  • 2 years of experience in contract administration or in a related area preferred.
  • Applicant should have knowledge of commonly used concepts, practices, and procedures within the construction field. 
  • Effective writing skills, teamwork, legal compliance, understanding of contracts desired.  
  • Experience in Fire and Security or Construction industry a plus. 
  • Strong PC literacy, advanced skills in Microsoft Outlook, Word, Excel, or PowerPoint
  • A strong work ethic and ability to communicate effectively with upper management.
  • Ability to navigate through matrix organization and multi-task, problem-solve, and adapt to change in a fast-paced dynamic environment.
  • Customer service mindset and high interpersonal savvy and approachability.
  • Consistent pleasant and professional demeanor toward all levels of team members.
  • Ability to complete assigned tasks with a minimum of guidance and oversight.
  • Ability to prioritize multiple tasks.
  • Must be able pass a pre-employment background and drug screening.
  • Candidate must have superior communication skills both written and verbal as there is extensive customer contact/dialog.
  • Organization and prioritization are key skills