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Software Quality Assurance Engineer

at MaidPro

Posted: 8/5/2019
Job Status: Full Time

Job Description

MaidPro is seeking a highly motivated and skilled Software Quality Assurance Engineer with a passion for quality, testing, and user experience.  The SQA Engineer has the opportunity to make a huge impact on the franchisee community by ensuring the quality of MaidPro’s proprietary Salesforce Cloud applications, and related technologies.  We are looking for an enthusiastic, self-starter to join a small Engineering & QA team as we expand our technology platforms and strive to build scalable processes.

------------------------This role is located in Boston, MA.  Local candidates, only. -------------------


  • Develop comprehensive test strategies / plans,  and test cases for features within an agile development environment
  • Execute against test plans to ensure overall quality of software product releases 
  • Collaborate to improve standards and procedures for measuring product quality and release readiness; Define quality assurance processes and methodologies
  • Perform troubleshooting activities, and clearly document / track defects in defect tracking system (JIRA); Report status regularly
  • Work directly with product management to understand business requirements and business operating processes / procedures
  • Assist business stakeholders in translating business requirements / defining user stories, where necessary
  • Coordinate QA test efforts across multiple disciplines
  • Provide training / mentoring of QA best practices to other members of the team and departments, where necessary
  • Collect & analyze feedback from user community, working closing with product management function to validate feature / functionality


  • 4+ years of QA experience with SaaS/web application testing
  • 2+ years working in an agile development environment; working knowledge of other SDLC Methodologies.
  • Hands-on development of automated test cases; experience with one or more automation tools
  • Demonstrated experience designing and executing comprehensive test plans & detailed test cases
  • Excellent written and verbal communication skills
  • Detail-oriented, impeccable problem solving skills
  • Experience working with closely with developers and designers, both onsite & remote
  • Familiarity with JIRA or similar bug tracking software
  • Bachelor’s degree in a related discipline (or a combination of education and experience)

Desired Experience:

  • Hands on development of automation frameworks; participation in tool selection 
  • Salesforce Development environment
  • Atlassian tools (JIRA, Confluence, etc.)
  • Experience testing Mobile applications
  • Start-up / small company experience
  • Project Management